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FAQ

Find answers to common questions about our air duct and other cleaning services and discover how Duct Crew ensures your satisfaction and peace of mind.

Frequently Asked Questions About Duct Crew’s Services

Explore our FAQ section to find answers to common inquiries about our services at Duct Crew. Whether you’re wondering about the benefits of regular maintenance or the specifics of our cleaning processes, we’re here to provide clarity and information.

Are your technicians licensed and certified?

Yes, our technicians are highly trained, licensed, and certified in air vent cleaning, dryer vent cleaning, cooling tower cleaning, and exhaust cleaning techniques. They hold certifications from the National Air Duct Cleaners Association (NADCA), demonstrating their expertise and adherence to industry standards. Our team undergoes regular training to stay updated with the latest advancements in cleaning methods and safety protocols.

What is the typical duration of the cleaning process?

The duration varies depending on the service and the size of the property or equipment. Air vent cleaning typically takes 2-4 hours for residential properties, while larger commercial or industrial projects may require more time. Dryer vent cleaning usually takes about 1-2 hours. Cooling tower and exhaust system cleaning durations vary based on complexity and scale. For a more accurate estimate, give us a call at (219) 348-8104.

How can I schedule a cleaning service?

Scheduling a service with Duct Crew is easy. You can book online or contact us via phone or email to discuss your needs and schedule a convenient appointment time.

Do you serve both residential and commercial clients?

Yes, Duct Crew proudly serves both residential and commercial clients across Indiana and Illinois. Whether you need HVAC exhaust cleaning, air vent cleaning, dryer vent cleaning, or cooling tower cleaning, our team has the expertise and equipment to handle projects of all sizes. We tailor our services to meet the unique needs of homes, businesses, and industrial facilities, ensuring efficient, safe, and thorough cleaning for every client.

What areas does Duct Crew serve?

Duct Crew proudly serves residential and commercial clients across Indiana (IN) and Illinois (IL), providing expert HVAC exhaust cleaning, air vent cleaning, dryer vent cleaning, cooling tower cleaning, and exhaust cleaning services. To view all areas we serve, check out our Service Area.

What does air vent cleaning involve?

Air vent cleaning involves the thorough removal of dust, debris, and contaminants from HVAC ductwork and vents. This process helps improve indoor air quality by reducing allergens and pollutants that accumulate over time, ensuring cleaner and healthier air circulation throughout homes, offices, and industrial facilities.

How often should air vents be cleaned?

Air vents should ideally be cleaned every 3-5 years for residential properties. Factors such as the presence of pets, allergies, smoking indoors, and recent renovations can affect the frequency. Commercial and industrial properties may require more frequent cleaning due to higher occupancy rates and operational demands. 

What does dryer vent cleaning involve?

Dryer vent cleaning involves removing lint, dust, and debris from the dryer exhaust duct, vent cover, and lint trap. This process prevents fire hazards caused by lint buildup and ensures efficient airflow for proper dryer operation.

Frequently Asked Questions About Air Duct Cleaning