Privacy Policy
This Privacy Policy outlines how AmeriClean Inc. d.b.a Duct Crew (“we,” “our,” or “us”) collects, uses, maintains, and discloses information from users of our website, https://ductcrew.com. We recognize the importance of your privacy and are committed to protecting it.
Information We Collect
We collect personal information when you fill out a form on our website. This may include your name, address, email address, phone number, and how you heard about us. We may also collect non-personal information, such as your browser type, operating system, and IP address, along with technical details about your connection to our website.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam. An anonymized hash of your email may be provided to the Gravatar service to check if you are using it. After comment approval, your profile picture is visible in the context of your comment.
Media
If you upload images, avoid embedding location data (EXIF GPS), as visitors can download and extract this data.
Cookies
We use cookies to enhance your experience. If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These last for one year. Additional cookies are used for login sessions and site preferences. You can set your browser to refuse cookies, but this may affect your experience.
Embedded Content
Articles on our site may include embedded content (e.g., videos, images, or articles) from other websites. These external sites may collect data about you, use cookies, and track interactions.
How We Use Your Information
We use collected information to improve our site and process the services you request. We do not sell, trade, transfer, or otherwise share your personal data with outside parties. However, we may share your information with trusted third parties that assist in operating our website, conducting our business, or servicing you, provided they keep your information confidential.
We may also disclose information when necessary to comply with the law, enforce our website policies, or protect our rights, property, or safety, as well as those of others.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email. We may share data with affiliates and franchisees to help provide services.
How Long We Retain Your Data
Comments and their metadata are retained indefinitely for automated approval purposes. Registered users can view, edit, or delete their personal information at any time, except for their username. Website administrators can also access and manage this information.
Your Rights Over Your Data
If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You may also request data deletion, excluding information we must retain for legal or security purposes.
How We Secure Your Information
We implement appropriate security measures to protect against unauthorized access and disclosure. Access to collected data is restricted to employees, contractors, agents, affiliates, and franchisees who need it to perform business operations.
Changes to This Policy
AmeriClean Inc. d.b.a Duct Crew may update this Privacy Policy at any time. When we do, we will revise this page and update the date. We encourage users to review this page periodically to stay informed about how we protect collected information. Your continued use of our website after updates constitutes acceptance of the revised policy.
Your Consent
By using our website, you consent to this Privacy Policy. If you do not agree with this policy, please do not use our website. Continued use after changes are posted will be deemed as acceptance of those changes.
Consent to Receive Text Messages
By providing your mobile number, you consent to receive text messages from AmeriClean Inc. d.b.a Duct Crew. We may use automated dialing systems to contact you. You agree that you own or are authorized to provide any numbers you enroll.
No mobile information will be shared with third parties or affiliates for marketing purposes. However, information may be shared with subcontractors for customer service support. Carrier message and data rates may apply. To opt out, text STOP to 219-348-8104 from the mobile number you want to unenroll.
Questions?
For privacy-related inquiries, please contact us at:
📞 219-348-8104
📧 getinfo@ductcrew.com